Job Description

Salary Range: $50,000 - $70,000

Job Posting End Date: September 26, 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is  hybrid . This means you will be expected to report to one of our Aflac offices located in Okemos, MI for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Proficiency in Microsoft Office Suite.

• Strong organizational and time-management skills with the ability to manage multiple priorities.

• Excellent communication and interpersonal skills; ability to serve as an effective liaison between departments and sales staff.

• Detail-oriented with the ability to track issues, follow up on escalations, and maintain accurate records.

Education & Experience Required

• High School Diploma or equivalent
• Two or more years of job-related work experience

Or an equivalent combination of education and experience

Education & Experience Preferred

• Bachelor’s Degree in Business Administration, or related field.

Principal Duties & Responsibilities

• Processes, submits and tracks change in status request, and maintains various records and files; updates distribution lists including email and state website.

• Compiles and distributes new sales agent welcome packets, and provides assistance with training registrations, lodging, meals and incentive items.

• Supports the coordination and distribution of goodwill initiatives to promote a positive and supportive team environment (i.e., birthday cards, floral arrangements).

• Assist with updating state website training documents, and planning assistance for events.

• Gathers information regarding personnel ethics complaints from policyholders and provides to headquarters compliance liaison for tracking and follow up.

• Distributes mail, faxes and other communications, maintains office inventory, initiates purchase orders and reconciles invoices.

• Provides support to market office leadership, preparing routine daily, weekly, and monthly reports, award tracking; assist with sales school and contest.

• Performs other related duties as assigned.

Total Rewards

The salary range for this job is $50,000 - $70,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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