Job Description

Practice Manager (No Healthcare experience required) 

At Serenity Healthcare, we specialize in offering alternative treatments & services like TMS (Transcranial Magnetic Stimulation) and Ketamine infusion therapy, along with ADHD testing and Medication Management, to treat patients with a variety of behavioral health concerns. 

 
We are seeking leaders who are ready to transition from the fast-paced restaurant and Hospitality industry into a thriving career in medical clinical operations, as a Practice Manager. If you have honed your leadership skills in restaurant management, hospitality, or other customer service-intensive environments, this is your opportunity to leverage those skills in a new and rewarding field. Serenity Healthcare’s supportive organizational leadership will guide you in developing the expertise needed to independently manage a medical technology office.  

A Practice Manager manages the day-to-day business operations of a medical clinic. Their duties include ensuring the practice provides reliable customer service, overseeing staff recruitment and training, and managing budgets 

Responsibilities of a Practice Manager include: 

• Implementing and monitoring quality improvement initiatives to enhance patient care and practice efficiency 

• Hiring, training, supervising, and evaluating clinical staff like receptionists and medical support staff, creating staff schedules and managing time off 

• Collaborating with physicians, clinical staff, and other departments to ensure coordinated patient care and address practice challenges 

• Interacting with patients and addressing any concerns or complaints 

 
Qualifications:   

High School Diploma/GED  

• 2 + years of management or leadership experience, particularly in a fast-paced, customer-oriented environment  

• Backgrounds such as Assistant Restaurant Manager, Hospitality Manager and Restaurant General Managers have been proven to be great fits.

• Taking ownership of team, office, and patient outcomes involves being proactive and accountable in leading your team and managing the office efficiently 

• Excellent verbal and written communication skills  

• People in the following industries have transitioned into this role with remarkable success: restaurants, high-end retail, and hospitality.

This is a unique opportunity to build a career in medical technology operations management, with no prior industry experience required. Serenity’s proven model, which has driven 130% growth year over year, will be shared with you through comprehensive training and mentorship, enabling you to quickly advance in your career.  

Benefits:

• Healthcare premiums paid at 90% for you and your dependents (Medical, Dental, Vision)   

• 20 days paid time off annually (10 PTO days and 10 Holidays)  

• Superior management training tailored for transitioning from the restaurant industry to medical technology  

• Employee access to Serenity’s treatment options  

Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

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