Job Description Valley of the Sun Homecare (VOSH) is seeking a highly motivated and friendly individual to be our Recruiting and Onboarding Coordinator. The Recruitment and Onboarding Coordinator will recruit, screen, hire, train, and engage a staff of caregivers to provide the highest quality service to our clients. Applicants will require knowledge of caregiver recruitment methods such as online job boards, networking with schools, attending job fairs, use of social media, etc. Experience in either training individuals to become caregivers and/or experience as a caregiver is a plus, but not required. Responsibilities: * Fosters the Core Values of VOSH (Committed, Compassionate, Growth-oriented, Reputable, Professional) * Answer each employment inquiry in a friendly, professional, and knowledgeable manner * Develop, implement, and maintain recruitment strategies online and within the community with a focus on caregiving and key schools: This includes sporadic marketing visits, in-person scheduled meetings and presentations to students and other potential caregiver referral source * Schedule and conduct applicant interviews in an efficient and professional manner * Conduct reference checks, criminal background and motor vehicle check and drug screens * Work with HR to create and maintain all employment records including but not limited to I-9 form, W-4 form, AZ New Hire, E-Verify and all other employment related documents, including monitor compliance for local and federal labor and safety laws * Schedule and conduct caregiver orientations and initial training's to ensure qualified candidates are prepared: Evaluate and update all orientation and training materials as needed * Maintain engagement strategies to promote caregiver retention and satisfaction: Maintain check in calls to caregivers during the first 90 days of employment based on the Steps 2 Success program, and work in partnership with the schedulers to coordinate caregiver schedules with an emphasis on creating high quality matches and extraordinary relationships * Create and maintain employee files and ensure caregiver certification documents are up to date * Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team * Uses WellSky for all scheduling needs and activity notes for all conversations, issues or incidents and appropriate notations of all parties involved * Answers phone, greet visitors and monitors voice mail regularly * Provide outstanding customer service to clients and family members, referral sources, other VOSH staff and Caregivers * On rare occasions, fill in on shifts * Rotation of night and weekend on call duties is split among office staff which includes following our On Call and Scheduling policies and procedures Skills & Certifications: * Legally authorized to work in the United States * 2 years Recruiting experience required * Caregiving experience is a plus * Must demonstrate excellent oral and written communication skills and the ability to listen effectively * Must have the ability to work independently, maintain confidentiality of information and meet deadlines * Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills * Must demonstrate discretion, integrity, and fair-mindedness consistent with office standards, practices, policies and procedures * Must demonstrate knowledge of the senior care industry * Must have the ability to organize and prioritize daily, monthly, quarterly, and yearly work * Must present a professional appearance and demeanor * Ability to work safely while performing job duties * Must have computer skills and be proficient in Excel, Word, PowerPoint, and Outlook * Current CPR and First Aid certification required * Current driver’s license and automobile insurance required * Current negative TB skin test or clear chest x-ray required * Clear Motor Vehicle Report and background check required * Must have the availability to work evenings or weekends as required Pay: $20.00 to $25.00 per hour based on experience and full benefit options. Bonus opportunity of $6,000-$8,000 annually.
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